WHAT DOES E L & N STAND FOR?
EL&N (pronounced e-lan) is an abbreviation of our brand ethos, ‘Eat, Live & Nourish’. All that we create is informed by these three guiding touch points; Eat from the most delectable food and beverage offering, Live from the most stunning settings and interiors in our cafés and Nourish your soul with a positive attitude.
WHERE CAN I MAKE A BOOKING?
The only café you can make a reservation at is EL&N Brompton Road, located in South Kensington. All our other cafés run on a walk-in basis only and we don’t accept any bookings.
DOES EL&N DO AN AFTERNOON TEA?
WHAT'S THE MAXIMUM TIME I CAN STAY AT MY TABLE?
You can enjoy your EL&N visit for 45 minutes, but if the cafés are quiet and there are no queues you are welcome to stay longer with our teams guidance.
HOW LONG WILL I HAVE TO QUEUE AT THE WEEKEND?
Our queue times can vary from 5 minutes to 25 minutes. Our team will do their best to seat your party as soon as possible.
WHERE CAN I FIND A LIST OF LOCATIONS?
We currently have cafés located in; London, Paris, Dubai, Doha, Kuwait, Riyadh and Milan. To find your nearest EL&N store, visit our ‘Locations’ page.
CAN I HIRE OUT YOUR CAFE OR BOOK A PRIVATE AREA FOR AN EVENT?
We would love to hear about your event enquiry. If you’re a brand or media looking to host an event, please email us at email@example.com and a member of our Events team will come back to you.
If you’re looking to host a birthday, baby shower or any other special event with us, drop us an email at firstname.lastname@example.org and if we have availability, the team will do their best to accommodate you at our Lowndes Street or Brompton Road cafés.
IS YOUR MENU SUITABLE FOR VEGANS & VEGETARIANS?
Whilst we do our best to cater to all dietary requirements, we have limited options for vegans with a slightly wider selection for vegetarians. We’re working on development to add more vegan friendly dishes, but in the meantime, please speak to a member of our team and they will do their best to cater to your dietary requests. You can check out our menus online before your visit.
DO YOU HAVE ANY ITEMS WHICH ARE GLUTEN FREE?
Whilst we do serve GF options, all our food is created in a kitchen where there may be gluten nearby, we cannot guarantee that won’t be any cross contamination.
DO YOU SERVE BRUNCH?
Yes, our menu is perfect for a girly brunch, date spot or shopping pit stop. From our popular smashed avocado toast to our bestselling Açai smoothie bowl along with our amazing range of special coffees there is something to suit everyone.
ARE ALL YOUR LOCATIONS & CAFES PINK?
Kind-of yes! Every EL&N location is unique, so the amount of pink in each cafe changes depending on which one you visit. Our Hans Crescent store is probably the most pink hued of them all with it's unique love-heart booths. Whereas our Market place store has lots of beautiful pastel greens and lilacs as well as pinks to create a lovely garden feel.
DO YOU SERVE YOUR DRINKS WITH MILK ALTERNATIVES?
Of course, we have plenty of milk alternative options within our menu from oat, soya & almond to coconut milk. Our friendly baristas will be happy to help.
IS YOUR MENU HALAL?
Yes, our entire menu is halal. Please speak to a member of our team in store for any specific dietary or allergen questions.
WHICH IS THE BEST ITEM ON YOUR MENU?
We like to think that every one of our dishes is exceptional, each menu item gets a thorough road testing before making it onto one of our menus. One of our most popular dishes is our Smashed Avocado on Sourdough and our EL&N Shakshuka.
I'D LOVE TO JOIN YOUR TEAM. WHERE CAN I APPLY?
We’re always looking for new recruits to join the EL&N team! Stay up to date with our open positions and apply via our Careers page.
WHICH EL&N SITE IS THE BIGGEST?
Our Hans Crescent site in Knightsbridge is the largest, spread across two floors. Our Selfridges London concession is the next largest in size.
DOES EL&N DELIVER?
Yes, of course. Have a look on our delivery page. You can find us on Deliveroo and Uber Eats, order via the ‘Locations’ page on the EL&N app or search ‘EL&N’ on either of the delivery apps to enjoy your favourite menu items delivered straight to your door.
HOW LONG ARE YOUR GIFT CARDS VALID FOR?
Our pink gift cards are valid from the date of purchase for 12 months. It is redeemable in-stores only (excluding our concession at Selfridges).
WHERE CAN I PURCHASE YOUR RETAIL LINE?
You can find our retail line available at all EL&N locations worldwide or you can order via our retail page for home delivery.
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